FAQs
Questions? We've got answers!
Whether you're opening your first café, looking for a new wholesale coffee partner, or simply trying to solve a problem with your current coffee program, we're happy to help.
Wholesale
-
Yes. B+W Specialty Coffee provides wholesale specialty coffee to coffee shops and businesses, along with equipment support, training, service, products, delivery, and ongoing support.
-
Not necessarily. We work with a variety of businesses and organizations that serve coffee and specialty beverages.
Contact us to talk about your needs.
-
Simply contact us.
We'll learn about your business, what you're currently serving, what you're looking for, and how we can help.
-
Absolutely!
Once we have set you up with your coffee, products, machines if you need them, and trained your staff, we are there for continued support and service. We got you!
-
Nope.
There is no startup charge for becoming a B+W wholesale customer.
Start with a conversation. Contact us.
-
Give us a ring at:
612-331-5345
M-TH 8-4 | F 8-2 | S/S ClosedWe’d love to talk to you about your starting or upgrading your program!
Coffee
-
B+W offers a range of specialty coffees, including espresso, blends, single origins, decaf, and conventional selections. Visit our B+W Coffee page for each coffee type description.
-
Absolutely! We'll consider your menu, customers, equipment, brewing methods, and goals to help you find coffees that make sense for your business.
-
Yes we do! B+W can develop custom blends for businesses looking for a distinctive coffee program or their own signature coffee.
-
Yes! We can develop a custom coffee and package it under your own brand and label.
Barista Training
-
Yes!
On-site barista training is included at no charge.
-
Absolutely.
We come to your location and can train your entire team—not just one person.
-
Training is available as often as needed.
It's part of our outstanding B+W service.
-
Training includes espresso dialing, brewing, milk steaming, equipment operation, workflow, troubleshooting, and coffee knowledge.
Service & Equpiment
-
Yes.
As a licensed wholesaler for premium equipment brands, B+W can help you determine what equipment makes sense for your operation.
-
Yes.
B+W has certified technicians with extensive experience servicing high-end coffee equipment.
-
Our typical service response is within 24 hours—and often faster.
Our goal is to minimize downtime and get you back up and running as quickly as possible.
-
We have an after hours service line to help you in an emergency.
No fear, B+W is here!
-
B+W's repair and maintenance costs are approximately half what many competitors charge.
-
Yes.
Water quality is an important part of coffee quality and equipment performance.
We can help evaluate your water, determine filtration needs, adjust mineral content and pH, and install certified reverse osmosis systems when appropriate.
Delivery
-
B+W provides local delivery throughout Greater Minneapolis–St. Paul and within approximately an hour of Minneapolis.
-
Local deliveries are made five days a week, Monday through Friday.
-
Yes.
B+W ships orders Monday - Friday and currently serves more than 500 customers across 11 states.
Products
-
Yes.
B+W can help coffee shops build out their beverage and service programs with products such as tea, chai, matcha, cocoa, syrups, sauces, alternative milks, paper goods, bar supplies, cleaning products, and other coffee shop essentials.
-
Absolutely.
If you need something specific, just ask! Our product selection is continually shaped by what our customers need.
-
Yes!
Refer to our product page and you will see our most updated and downloadable product offering PDF.
General
-
B+W Specialty Coffee was founded in 1992 and has been serving the coffee industry for more than 34 years.
-
B+W proudly serves 500+ customers across 11 states, with the majority of customers located in Minnesota.
-
B+W Specialty Coffee is based in Minneapolis and serves businesses throughout Greater Minneapolis–St. Paul and beyond.
We are located at:
2010 E Hennepin Ave, Ste 70
Minneapolis, MN
M-TH 8-4 | F 8-2 | S/S Closed
Questions? Reach out!
We’d love to talk with you.